Easy to use sophisticated applications matched with our exceptional customer support
We take great pride in our solutions. But what really sets VADAR apart is our unwavering commitment to our relationship with you. Every VADAR account is assigned dedicated Product and Account Managers from the beginning – they not only see you through the installation and training process, but continue to support you through any daily maintenance.
That means you directly call your assigned account managers when you need them. There is no national call center, no “support ticket response”, and no need to re-explain any issues to people who do not understand your account. We STRIVE to understand the “culture” of your implementation and operation. That’s the VADAR difference.
With VADAR’s exceptional customer support, you’ll be able to:
01
Enjoy Assigned Product and Account Managers with a “familiar face” who know your account
02
Consistency and continuity
03
Implementation in months, not years
04
Flexibility and agility
05
And more
Features
Personalized client and software support with dedicated account managers
No national call center
Direct phone/email contact to your personalized representative
Quick and responsive support for your needs
Former municipal employees on staff who have “sat in your chair” and understand the industry
Toll-free phone support
Free Internet/WebEx support to share screens and resolve issues immediately
Regular client webinars and user groups
Want to see how VADAR can help you?
Call 877.823.2700 or click below to request a demo.