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solutions

Easy to use sophisticated applications matched with our exceptional customer support

Desktop computer with on-screen graphics of a customer support representative surrounded by technology and software icons
We take great pride in our solutions. But what really sets VADAR apart is our unwavering commitment to our relationship with you. Every VADAR account is assigned dedicated Product and Account Managers from the beginning – they not only see you through the installation and training process, but continue to support you through any daily maintenance.

That means you directly call your assigned account managers when you need them. There is no national call center, no “support ticket response”, and no need to re-explain any issues to people who do not understand your account. We STRIVE to understand the “culture” of your implementation and operation. That’s the VADAR difference.

With VADAR’s exceptional customer support, you’ll be able to:

01
Enjoy Assigned Product and Account Managers with a “familiar face” who know your account
02
Consistency and continuity
03
Implementation in months, not years
04
Flexibility and agility
05
And more

Features

Personalized client and software support with dedicated account managers

No national call center

Direct phone/email contact to your personalized representative

Quick and responsive support for your needs

Former municipal employees on staff who have “sat in your chair” and understand the industry

Toll-free phone support

Free Internet/WebEx support to share screens and resolve issues immediately

Regular client webinars and user groups

customer support team member providing guidance to user

Want to see how VADAR can help you?

Call 877.823.2700  or click below to request a demo.
Request a Demo